Free Returns
Eligible items can be returned through a clear client-care process. Our team reviews the product condition and guides the next step.
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LORAFÉ Services
Client care continues beyond checkout with thoughtful support for returns, exchanges, and selected touch-up service.
Eligible items can be returned through a clear client-care process. Our team reviews the product condition and guides the next step.
Need a different color or selection? LORAFÉ supports eligible exchanges within policy so the final piece feels right.
Selected handbag purchases include complimentary touch-up eligibility for small finishing care after purchase.